I wouldn’t ordinarily write a recommendation within two months of the previous one but what a fantastic job Penny Cooke you have done of transcribing a very long and complex hearing.
I have barely had to edit a thing. I really appreciate your accuracy and your speed of delivery.
THANK YOU SO MUCH!!!

Penny recently completed a transcription for me (from 50 pages of scrawl). I was delighted with the result. Not only did she complete the work in half the time I expected, but she deciphered my awful handwriting so well that I had to make very few edits.
Thank you Penny, fantastic service, highly recommended._

Jane Fryatt,
HR Consultant
face2faceHR


WOW, Penny has turned around a piece of really important and time-critical piece of work for team HRCentral today in double quick time and has literally saved us hours and hours of tedious wading through and documenting a transcript. Highly recommend Penny, we sent her a 4 and a half hour grievance hearing zoom call recording – an NDA signature and a few hours later, it was back in our inbox via WeTransfer. Awesome customer service, thank you so much, Penny – we will be back! You are a STAR! -
Rebecca Woolmington
Managing Director
HRCentral Ltd


Penny was my PA for several years in my post as Warden of St Antony’s College, University of Oxford. She is a terrific problem-solver who grasps the key elements of complex issues very quickly and thinks of creative ways to ensure the best outcomes for all parties concerned. She is not afraid to make suggestions and is excellent at following up on decisions.

Professor Roger Goodman
Warden of St Antony’s College, Oxford
Pro-Vice-Chancellor, University of Oxford
Nissan Professorship of Modern Japanese Studies
Fellow, UK Academy of Social Sciences


As my PA Penny helped me by doing both the routine tasks – from managing my diary and correspondence – and the unusual ones such as dealing with tricky situations or high-profile visitors. And she kept her sense of humour

Professor Margaret MacMillan CH
Former Warden of St Antony’s College, Oxford
Author “Peacemakers: the Paris Conference of 1919 and Its Attempt to Make Peace”
and “The War that Ended Peace: How Europe abandoned peace for the First World War”


Penny joined my team at Oxford University Press many years ago and has worked with me for other organisations since. In all the roles and through all the challenges she’s always proven to be extremely capable and reliable - providing a range of different services and approaches; diplomatic and trustworthy - handling some very tricky situations with confidence and aplomb, and creative – devising innovative solutions to disparate challenges. I have no hesitation in recommending Penny’s services. Have a chat to her about your needs: I’m sure you won’t be disappointed.

Vicki Whadcoat
Project Manager,
ILR Governance Project at Education & Skills Funding Agency
Department for Education


Penny is the ultimate Personal Assistant. She is highly intelligent, pays exceptional attention to detail, exercises superior judgement and does it with a real sense of humour too. She’s somehow always operating several steps ahead and she understands businesses and non-profits equally.

Ranjit Majumdar,
Executive Director, Global Leaders Consulting

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